Customer Computer Systems Trainer

Customer Computer Systems Trainer

AUTOMATED CONVEYOR SYSTEMS, INC. has been a leading provider of turnkey material handling systems and facility upgrades for over 40 years. Specializing in the corrugated, folding carton and the bottle and can industries, ACS has built a solid reputation on a foundation of service, craftsmanship, and innovative technology. ACS recruits and hires locally as often as possible and, whenever possible, supports the local economy when buying services, materials and supplies.


ACS is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

 Job Description:

 ACS, located in Lynchburg, VA, has an opening for a Customer Computer Systems Trainer to develop, design and implement innovative solutions for our clients. This position is primarily responsible for training the customer on a proprietary inventory system.

 Computer Systems Trainer essential functions are as follows:

  • Design and support implementation of customer inventory control system

  • Implement performance and quality modules

  • Identify bottlenecks and bugs, and devise solutions to these problems

  • Help maintain code quality, organization, and automatization

  • Coordinate needs, such as interfaces, with other vendors 

  • Handles customer service problems as required.

  • Provide on & off-site customer support & training 

  • Work overtime as required 

  • Travel approximately 60-75% of time 


In order to qualify for this position, you will have: 

  • Formal post high school education combined with several years relevant Information Technology / Technician experience

  • Previous work experience:

    • setting up computers

    • configuring networking hardware

    • designing network diagrams

  • Knowledge of C++ programming a plus

  • Computer skills, including experience with Microsoft Office

  • Good written & oral communication skills 

  • Ability to work well with others 

  • Ability to interface well with customers and vendors 

  • Have the desire and self-initiative to be willing to continuously learn 

This job requires extensive travel to client sites (primarily in the US, but can occasionally travel worldwide). Travel expenses are 100% company paid and a generous per diem is provided. Employees keep their hotel, rental car and airline points.

The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

Qualified candidates, please submit your cover letter and resume for immediate consideration. We will review your qualifications and contact you if we feel you are a match for this role. If you're not a match, we will build a profile on your behalf in hopes of contacting you in the near future with opportunities that more closely match your skill set, education and experience.

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